A 36-month warranty – terms and conditions for publishers
A 36-month warranty – terms for publishers
1. General provisions
1. These Warranty Terms set out the conditions for the participation of Publishers in the 36-MONTH WARRANTY programme offered by WhitePress s.r.o. with its registered office in Košice 040 01 Slovensko, at Mlynská 27 street, registered under number IČO: 52416160.
2. Unless otherwise stipulated herein, the capitalised terms listed below shall have the following meanings:
Working day – every day of the week from Monday to Friday, excluding public holidays within the meaning of the Act of 18 January 1951 on Non-working Days.
Warranty – a service consisting in maintaining the published content ordered by the Advertiser on the Publisher's Portal for an uninterrupted period of 36 months from the date of publication, implemented under the 36-MONTH WARRANTY programme offered by WhitePress through the relevant functionalities of the Website.
Portal – a web portal or blog belonging to the Publisher, the space of which the Publisher offers on the Website to be made available for the purpose of publishing articles ordered by Advertisers, in accordance with the relevant provisions of the Terms and Conditions for the Advertiser.
Published Content – a sponsored article or an expert guest article as defined in the Terms and Conditions for the Advertiser, which is the subject of the Advertiser's order on the Website.
Warranty Terms – these Terms of Warranty specifying the conditions for using the Warranty service under the 36-MONTH WARRANTY programme for Advertisers.
Terms and Conditions for the Advertiser – a document regulating the conditions of using the Website and ordering services made available through the Website by Advertisers, available at this link.
Terms and Conditions for the Publisher – a document regulating the conditions of using the Website and providing or ordering services made available through the Website by Publishers, available at this link.
Claim – a procedure under which the Advertiser submits a request related to the unavailability of published content in accordance with the Warranty.
Advertiser – a Website User who is an entrepreneur whose situation is governed by the Terms and Conditions for the Advertiser.
Website – a website owned and provided by WhitePress at: whitepress.pl, whitepress.net and whitepress.com.
Agreement – an agreement for the provision of the Warranty service by the Publisher, concluded between the Publisher and WhitePress, under the conditions set out in these Warranty Terms.
User – an end user of the Internet network visiting the Website.
WhitePress - WhitePress s.r.o. with its registered office in Košice 040 01 Slovensko, at Mlynská 27 street, registered under number IČO: 52416160.
Publisher – a Website User who is an entrepreneur whose situation is governed by the Terms and Conditions for the Publisher.
Remuneration – the Publisher's remuneration for the provision of the Warranty service, paid to the Publisher by WhitePress.
3. WhitePress provides electronic services to the Website Users on the basis of remote agreements concluded between the User and WhitePress. These Warranty Terms constitute the regulations for the provision of electronic services referred to in Art. 8 of the Act of 18 July 2002 on Providing Services by Electronic Means.
4. WhitePress provides services in the scope of concluding Agreements, processing Claims under concluded agreements for the provision of the Warranty service and making payments under concluded agreements for the provision of the Warranty service.
5. The conclusion of an agreement in the scope of using the Services provided by WhitePress, referred to in sec. 4 above is possible provided that the Publisher has a PC, Mac or similar computer connected to the Internet, equipped with an operating system (Windows, Mac OS, Linux or similar) and a web browser (Internet Explorer, Firefox, Chrome, Opera, Safari), as well as access to an email account.
6. In matters not covered by these Warranty Terms, the provisions of the Terms and Conditions for the Publisher shall apply accordingly.
7. The services provided by WhitePress under the Warranty Terms are intended for people who use these Services for purposes related to their own business activity and at the same time these services are of professional character with respect to their business. Whenever a User who is a consumer or entrepreneur for whom the use of services provided by WhitePress is not professional in character (the so-called quasi-entrepreneur) wishes to use the services provided by WhitePress covered by the Warranty Terms, agreements in the scope of services provided by WhitePress by electronic means shall be concluded with said User on terms agreed individually, with the proviso that the provisions of the Warranty Terms and documents to which the Warranty Terms refer shall apply to such Advertiser in terms of prices and, depending on individual arrangements, respectively in the remaining scope.
2. Conditions for Warranty
1. In providing the Warranty service, the Publisher undertakes to ensure uninterrupted availability of the Published Content ordered by the Advertiser through the Website on the Publisher's Portal for a period of 36 months from the date of publication.
2. Participation of the Publisher in the 36-MONTH WARRANTY programme is voluntary. The Publisher may declare willingness to participate in the programme through the relevant functionality of the Website.
3. WhitePress has the right to refuse to qualify the Publisher to participate in the 36-MONTH WARRANTY programme. The decision regarding the eligibility of the Publisher, a Publisher's given Portal or a specific offer on the Publisher's Portal for the 36-MONTH WARRANTY programme shall made by WhitePress in an arbitrary manner, and in qualifying the Publisher, WhitePress is guided by the broad interests of Advertisers as the ultimate beneficiaries of the Warranty.
4. Subject to sec. 2.5 below, the availability of the Published Content on the Portal shall mean that during the Warranty period the Published Content is visible on the Publisher's Portal and the links in the Publication remain active and have immutable parameters.
5. Periods of interruption in the availability of the Published Content covered by the Warranty on the Publisher's Portal may not exceed 9 (nine) consecutive days at a time. For the avoidance of doubt, cases when the Published Content is unavailable for a period not exceeding 9 (nine) consecutive days shall not constitute a breach of the terms of the concluded Agreement and shall not entitle the Advertiser to submit a Claim.
6. If WhitePress detects the unavailability of the Published Content covered by the Agreement on the Publisher's Portal, the Publisher shall be informed thereof by email sent to the Publisher's email address provided as part of the Publisher's account on the Website. The Publisher is solely responsible for failure to update their own data on the Website. Information on the unavailability of given Published Content is also visible to the Publisher as part of the relevant functionality of the Website.
7. Immediately after receiving the notification referred to in sec. 6 above, the Publisher should take steps to remedy the reason for the unavailability of the Published Content on their Portal.
8. During the term of the Agreement, the Publisher shall have the right to change the URL of the Published Content covered by the Agreement, with the proviso that the Publisher must use a 301 redirect to make such a change. Such a change shall not be considered a breach of the Agreement.
3. Agreement
1. Through the relevant functionality of the Website, the Publisher declares whether they want to participate in the 36-MONTH WARRANTY programme in relation to all or some of their Websites or selected offers.
2. As soon as the Publisher indicates their willingness to join the 36-MONTH WARRANTY programme, the Advertisers will see information about the possibility of purchasing the Warranty next to a given Publisher's Portal on the Website.
3. The Publisher's Declaration referred to in sec. 3.1 above is tantamount to the submission by the Publisher of an offer to conclude an Agreement on the provision of a Warranty service.
4. The Advertiser chooses the option of purchasing the Warranty at the stage of placing an order for Published Content through relevant functionalities of the Website. Upon purchasing of the Warranty by the Advertiser, the Publisher and WhitePress enter into an Agreement in accordance with these Warranty Terms.
5. WhitePress has the right to exclude the Publisher or the Publisher's specific Portal from the 36-MONTH WARRANTY programme in the event that at least one Claim has been submitted and positively processed in relation to the Publisher's given Portal during the Warranty period.
6. The removal of an account on the Website by the Publisher, as well as the submission by the Publisher of an instruction to delete an account on the Website, shall not affect the durability of the obligation taken on by the Publisher in connection with the conclusion of the Agreement referred to in item 3.4 above.
4. Publisher's Remuneration
1. The Warranty Service is payable.
2. The Publisher's remuneration for providing the Warranty service is equal to 15% of the value of the Published Content to which the Warranty service relates. The exact amount of the Remuneration shall be determined in each case on the Website in relation to a given Published Content.
3. The amount of the Remuneration for providing the Warranty service shall be automatically added to the Publisher's remuneration for providing the Portal space for the purposes of the Published Content referred to in the Terms and Conditions for the Publisher.
4. In matters not covered by these Warranty Terms, the provisions of the Terms and Conditions for the Publisher shall apply accordingly to the Remuneration, including the rules for payment of Remuneration and issuing a VAT invoice or bill by the Publisher.
5. Claims and payment arising from Claims
1. In the event that during the Warranty term the Published Content covered by the Agreement is not available on the Publisher's Portal within the meaning of item 2.4 of these Warranty Terms for a period exceeding 9 (nine) consecutive days, the Advertiser has the right to submit a Claim through the relevant functionality of the Website.
2. In the event that during the Warranty term the Published Content covered by the Agreement is not available on the Publisher's Portal within the meaning of item 2.4 of these Warranty Terms for a period exceeding 9 (nine) consecutive days, the Advertiser has the right to submit a Claim through the relevant functionality of the Website.
3. Claims are processed by WhitePress.
4. In the event of a positive consideration of the Claim, the Publisher is obliged to return 100% of the Publisher's remuneration for providing the Portal space for the purpose of the Published Content.
5. In the event referred to in sec. 5.4 above, the Publisher's remuneration for the provision of the Warranty service is non-refundable.
6. Upon a positive consideration of the Claim, the Publisher's account on the Website shall be automatically debited with the reimbursement amount referred to in sec. 5.4 above (hereinafter: the amount of the deduction). In the event that unpaid funds are accumulated in the Publisher's account on the Website, the amount of the deduction shall be reduced by the amount of funds in the Publisher's account. If there are no funds in the Publisher's account or if the amount of the deduction is higher than the amount of funds accumulated in the Publisher's account on the Website, the Publisher's account shall be debited with the amount of the debt, i.e. it shall display a negative value (hereinafter: debit amount).
7. The Publisher hereby agrees for WhitePress to deduct the reimbursement amounts arising from Claims along with the Contractor's remuneration for the provision of services specified in the Terms and Conditions for the Publisher, in the manner described in sec. 5.6 above.
8. If, the Publisher's account on the Website has been debited as a result of a reimbursement arising from a Claim, WhitePress shall call on the Publisher to pay the amount of the debit. The Publisher is obliged to pay the amount of the debit through the relevant functionality of the Website within 7 working days from the date of receipt of the request for payment. In the event that the Publisher fails to comply with the obligation referred to in the preceding sentence, WhitePress shall be entitled to make further deductions from the Publisher's future remuneration for the provision of services specified in the Terms and Conditions for the Publisher.
6. Exclusions regarding payment arising from Claims
1. The Publisher is not obliged to pay a reimbursement referred to in item 5.4 above of these Warranty Terms, if:
1. the Published Content was removed from the Portal before the expiry of the Warranty period at the request of the Advertiser, whereby the Publisher only deletes the publication if it receives a corresponding instruction from WhitePress;
2. the Published Content was deleted on account of the fact that it violated the provisions of law, and the Publisher was obliged to delete it on the basis of a final court ruling or a final decision of an administrative body;
3. the Published Content was removed as a result of the Advertiser's deliberate action to the detriment of the Publisher, e.g. by unnatural linking of the Published Content;
4. the Published Content became unavailable due to the deliberate action of the Advertiser or persons acting in the interest of the Advertiser, which constituted an attempt to extort a reimbursement of the value of the Published Content under the Warranty;
5. the Advertiser became the owner of the Portal on which the Published Content covered by the Agreement was published;
6. links in the Published Content cease to be active due to the fact that the website linked in the Published Content no longer exists or when the linking posted within the Published Content is illegal and is therefore removed by the Publisher.
2. The Publisher is not obliged to pay a reimbursement referred to in item 5.4 above of these Warranty Terms also in a situation where the period of unavailability of the Published Content covered by the Agreement on the Publisher's Portal does not exceed 9 (nine) consecutive days at a time.
3. Contact between the Publisher and the Advertiser regarding the Warranty service is possible only through the Website. The Publisher has no right to contact the Advertiser bypassing WhitePress, unless otherwise provided for in the Warranty Terms, the Terms and Conditions for the Publisher and/or the Terms and Conditions for the Advertiser.
7. Liability
1. The Publisher is liable for any violation of the Warranty Terms or conditions arising from Agreements concluded on the basis of the Warranty Terms, as well as for non-performance or improper performance of the Agreement concluded on the basis of the Warranty Terms.
2. WhitePress makes due efforts to ensure that the services it provides are at all times continuously and fully available, but does not guarantee nor is it responsible for their full availability, and reserves the right to change, withdraw, suspend or discontinue any function or feature of the provided services at any time and to any extent. The modification, withdrawal, suspension or discontinuation of any function or feature of the services provided shall not require prior notice.
3. WhitePress shall not be liable for damages caused by improper use of the services, in particular those caused by the Publisher's or other Website Users' use of services provided by WhitePress contrary to the provisions of these Warranty Terms.
4. WhitePress shall not be liable for non-performance or improper performance of the concluded Agreement, if it occurred as a result of events that WhitePress, with due diligence, was unable to predict or prevent, as well as due to random events and force majeure.
5. WhitePress shall not be liable for the effects of the Publisher's use of the services offered by WhitePress, which in particular means that WhitePress in no way guarantees effects in the form of increased revenues for the Publisher nor does it provide any guarantee of achieving a certain level of turnover under the concluded Agreements.
6 . In no event shall WhitePress's liability extend to liability for the Publisher's lost profits.
8. Complaint procedure regarding the provision of electronic services
1. Any Claims regarding the provision of electronic services by WhitePress under these Warranty Terms should be submitted by email to the following address: finland@whitepress.com.
2. The Claim should contain at least: the date and time of the event being the subject of the Claim, the email address of the person submitting the Claim and a brief description of the objections raised.
3. Claims shall be considered within 14 days after receipt, in the order of the date of receipt.
4. If it is not possible to meet the above deadline, the Service Provider shall inform the person submitting the Claim about this fact, stating the reason for extending the deadline, as well as the expected time of responding.
5. The person submitting the Claim shall be informed about the manner of processing the Claim by email, with the information being sent to the email address provided in the Claim.
9. Final provisions
1. In matters not covered by these Warranty Terms, the provisions of the Terms and Conditions for the Publisher and the provisions of Polish law shall apply accordingly.
2. Any disputes between the Publisher and WhitePress shall be settled amicably and, in the case of reaching no agreement such disputes shall be referred to a court having jurisdiction over the registered office of WhitePress.
3. WhitePress reserves the right to amend these Warranty Terms for important reasons. The Publisher shall be informed about any amendments to the Warranty Terms at least 7 days in advance by being sent information about the amendments to their email address provided as part of the Publisher's account on the Website.
4. By joining the 36-MONTH WARRANTY programme, the Publisher declares that they have read these Warranty Terms and accept their content.
5. The Warranty Terms shall enter into force on 07.04.2022.